Category: Front of House
-
Nonverbal Communication
The ability to communicate while not speaking a word is the key to success in the chaotic ballet that is service. Little things. Small gestures and procedures that do the talking for you. Things used to make the table pretty, candles, flowers and the like, are more than purely aesthetic, they’re a signal to your…
-
Why Care?
Putting love and effort into the little things is a thankless practice. Often unseen, but always felt. Why spend time dialing in every aspect of the joint, both big and small, if it’ll go unrecognized? Answering this question is of the utmost importance for those go getters with energy that can’t and won’t last forever.…
